Pandemic Flu

What to do if you have any concerns about swine flu:

The National Pandemic Flu Service is a dedicated website and phoneline for people to check their symptoms and get a unique number which will give them access to antivirals if necessary.

People who have swine flu symptoms will be given a unique access number and told where their nearest antiviral collection point is. They should then ask a flu friend - a friend or relative who doesn't have swine flu - to go and pick up their antivirals.

The flu friend must show their own ID as well as that of the patient. The authorisation number and ID information will be checked to ensure it matches the information provided when the assessment of symptoms was completed.

Anyone who suspects they have swine flu is advised not to go to their GP or A&E.

People should contact their doctor direct rather than using the National Pandemic Flu Service if

• they have a serious underlying illness;
• they are pregnant;
• they have a sick child under one year old;
• their condition suddenly gets much worse
• their condition is still getting worse after 7 days (5 for a child).

NHS Pandemic Flu Alert