Wexham Park Hospital has a PALS Officer who will be pleased to talk to you and try to give you the help you need.
Opening hours are:
Monday 9am - 5pm
Tuesday 9am - 8pm
Wednesday 9am - 6pm
Thursday 9am - 8pm
Friday 9am - 3.30pm
Appointments can usually be arranged during PALS office hours, at Wexham Park Hospital.
If you wish to make a complaint you are welcome to discuss the matter with the PALS Officer, who will advise you to write to:
Heatherwood and Wexham Park Hospitals NHS Foundation Trust
Wexham Park Hospital,
Berkshire, SL2 4HL
A formal investigation will then be carried out and you will contacted by the Patient Relations Department.
The PALS Officer will record the information you provide on a confidential computerised database.
You have the right to request personal information not to be retained by the PALS or information not to be passed on to any other individual.
Whilst we will always accept your instructions on this matter, it may hamper our ability to address your concerns quickly.
The Trust will not send personal data outside the Trust via an email link.
It is at your personal discretion as to whether you send personal information to the Trust via an email link or fax.